Refund policy
Return and Refund Policy
La R.E.S.P - Last updated April 2026
In-store purchases
All in-store sales are final. We do not offer returns, exchanges, or refunds on items purchased at our boutique (20 rue des Saints-Pères, Paris 75007). Please inspect all items carefully before completing your purchase — our team is available to answer any questions about condition, sizing, or provenance.
Online orders — European Union
In accordance with EU consumer law, customers residing in the European Union have the right to withdraw from their purchase within 14 days of receiving their order, without providing a reason.
To initiate a return:
- Contact us at contact@laresp.com within 14 days of delivery, stating your order number.
- Ship the item back within 14 days of our confirmation. Return shipping costs are at the customer's expense unless the item was sent in error or arrives with an undisclosed defect.
- Once received and inspected, we will process your refund within 14 days to your original payment method.
Items must be returned in their original condition — unworn, unaltered, with all tags attached. We reserve the right to refuse a refund if the item shows signs of use, damage, or alteration after delivery.
International orders (outside the EU)
All international sales are final. We do not accept returns or issue refunds for orders shipped outside the European Union.
Exceptions are made solely in cases of an item significantly not as described, or damaged in transit. In such cases, please contact us within 48 hours of delivery with photos and your order number. We will assess each case individually.
Non-returnable items
The following items are excluded from returns in all cases: customised or altered pieces, items sold as-is with disclosed condition notes, and any item that has been worn, washed, or modified after receipt.
Contact
For any questions regarding an order or return, reach us at contact@laresp.com. We aim to respond within 48 business hours.